Sutherland has announced a Mega Walk-in Drive 2026 for the Email Support role in Chennai. This hiring drive is open for freshers as well as experienced candidates who are interested in joining the International Non-Voice Customer Support process.
Candidates looking for Walk-in Jobs in Chennai, BPO Jobs, Non-Voice Process Jobs, and Customer Support roles can take advantage of this opportunity. The company is hiring multiple candidates for full-time permanent positions with rotational shifts and attractive benefits.
Walk-in Job Overview
- Company Name: Sutherland
- Job Role: Email Support / International Non-Voice Process
- Qualification: Graduation Not Required
- Experience: 0–4 Years
- Salary: ₹2.25 LPA – ₹3.0 LPA
- Job Location: Chennai
- Walk-in Date: 18th May – 22nd May
- Walk-in Time: 12:00 PM – 2:30 PM
- Employment Type: Full-Time, Permanent
About Company
Sutherland is a global digital transformation and business process services company known for delivering customer experience solutions through advanced technology, analytics, artificial intelligence, and automation. With more than 35 years of industry experience, the company serves global clients across multiple industries by providing customer support, process management, and technology-driven business services.
Sutherland has built a strong reputation in the BPM and BPO sector for its employee-focused work culture and career development opportunities. The company offers professionals a dynamic work environment with exposure to international processes, communication-based roles, and customer support operations. Employees also benefit from training programs, transport facilities, and opportunities for long-term career growth.
Job Description
Sutherland is hiring candidates for the International Non-Voice Process under the customer support department. Selected candidates will be responsible for handling customer support activities through email and chat-based communication processes.
The company is looking for candidates with good communication skills, typing abilities, and customer handling capabilities. Freshers who are interested in building a career in the BPO and customer support industry can also apply for this role.
The work environment is office-based, and employees may be required to work rotational shifts, mainly night shifts. Immediate joiners are preferred for this hiring drive.
Key Responsibilities
- Handle international customer support queries through email and non-voice channels
- Provide accurate responses to customer concerns and service requests
- Maintain professional communication with customers
- Manage customer interactions efficiently within defined timelines
- Ensure proper documentation of customer queries and resolutions
- Follow company guidelines and process standards during customer interactions
- Support customer satisfaction and service quality goals
- Work collaboratively with team members and supervisors
Required Skills
- Good verbal and written communication skills
- Basic typing and computer handling skills
- Customer service orientation
- Ability to work in rotational shifts
- Strong interpersonal skills
- Team collaboration abilities
- Ability to work in a fast-paced environment
- Problem-solving and listening skills
- Adaptability to international process requirements
Eligibility Criteria
Candidates interested in attending the Sutherland Walk-in Drive 2026 should meet the following eligibility requirements:
- Freshers and experienced candidates with up to 4 years of experience can apply
- Graduation is not mandatory for this role
- Immediate joiners are preferred
- Candidates should be comfortable working in rotational and night shifts
- Applicants should possess good communication and customer handling skills
- Candidates must be willing to work from the office location in Chennai
Documents to Carry
Candidates attending the walk-in interview should carry the following documents:
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 18th May – 22nd May |
| Time | 12:00 PM – 2:30 PM |
| Venue | A1 Ground Floor, Sutherland Global Services, Sriram Gateway Office Parks, Perungalathur, Chennai – 600063 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers attend the Sutherland walk-in drive?
Yes, freshers are eligible to apply for this International Non-Voice Process role. Experienced candidates with up to 4 years of experience can also attend the walk-in interview.
What is the salary offered for this role?
The salary package ranges from ₹2.25 LPA to ₹3.0 LPA depending on candidate experience and performance.
What documents should candidates carry for the walk-in interview?
Candidates should carry an updated resume, passport-size photographs, valid ID proof, educational documents, and experience certificates if applicable.
What is the job location for this position?
The job location for this role is Chennai.
Are rotational shifts required for this role?
Yes, selected candidates will work in rotational shifts, predominantly night shifts, as part of the international non-voice process.