Prodapt Solutions has announced a Walk-in Drive 2026 for International Chat Support – Telecom roles in Chennai. Candidates interested in customer support, chat process, and telecom operations can attend the walk-in interview scheduled for May 2026.
The company is hiring freshers and experienced professionals with strong communication skills and customer handling abilities. Candidates with prior experience in chat support or telecom billing processes will have an added advantage.
Walk-in Job Overview
- Company Name: Prodapt Solutions
- Job Role: International Chat Support – Telecom
- Qualification: Any Graduate
- Experience: 0 – 3 Years
- Salary: Best in Industry
- Job Location: Chennai
- Walk-in Date: 9th May 2026
- Walk-in Time: 9:00 AM – 12:00 PM
- Employment Type: Full Time, Permanent
About Company
Prodapt Solutions is a technology and consulting company specializing in the telecom and connectedness industry. The company provides digital transformation, business consulting, managed services, and engineering solutions for telecom operators and technology businesses across multiple countries. Prodapt works with leading global telecom enterprises to support network modernization and digital customer experiences.
The organization operates as part of the Jhaver Group and has a strong international presence with thousands of employees worldwide. Prodapt is recognized for its focus on innovation, AI-driven services, and customer-centric solutions. The company also offers career growth opportunities, training programs, and professional development support for employees working across technical and customer support domains.
Job Description
Prodapt Solutions is hiring candidates for the International Chat Support – Telecom process. Selected candidates will be responsible for handling customer interactions through chat support, resolving telecom-related queries, and ensuring customer satisfaction through timely responses.
The role also involves identifying opportunities for upselling telecom products and services during customer conversations. Candidates should be comfortable working in a fast-paced environment and handling multiple customer interactions simultaneously.
Applicants must possess excellent written communication skills in English and should be willing to work night shifts. The company is looking for candidates who can follow process guidelines, maintain customer records accurately, and contribute to achieving team performance targets.
This opportunity is suitable for freshers and professionals interested in international BPO, customer support, and telecom support operations.
Key Responsibilities
- Handle customer queries through chat support channels
- Provide accurate information regarding telecom services and products
- Resolve customer issues within defined timelines
- Maintain high levels of customer satisfaction
- Identify upselling opportunities during customer interactions
- Follow company processes and operational guidelines
- Update and maintain customer interaction records in CRM systems
- Coordinate with internal teams for issue resolution
- Participate in training sessions and team meetings
- Achieve individual and team performance targets
Required Skills
- Excellent written and verbal communication skills
- Strong customer service and problem-solving abilities
- Good typing speed and multitasking capability
- Ability to work in a fast-paced environment
- Knowledge of CRM tools and customer support systems
- Strong attention to detail
- Sales and persuasion skills
- Ability to manage customer conversations professionally
- Flexibility to work night shifts
- Team collaboration and coordination skills
Eligibility Criteria
Candidates applying for the Prodapt Solutions Walk-in Drive 2026 should meet the following eligibility requirements:
- Applicants must be graduates in any stream
- Candidates should have a complete 15-year educational background following the 10+2+3 format
- Freshers and candidates with up to three years of experience can apply
- Prior experience in chat support or telecom billing is preferred
- Candidates must possess strong English communication skills
- Applicants should be willing to work from the office five days a week
- Candidates should be comfortable working night shifts
Documents to Carry
Candidates attending the walk-in interview should carry the following documents:
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
- Copy of Job Posting or Interview Email
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 9th May 2026 |
| Time | 9:00 AM – 12:00 PM |
| Venue | Prodapt Solutions, Module 1, Tower 1 (3rd Floor), IT Special Economic Zone Chennai 1, IT Special Economic Zone Pallavaram-Thuraipakkam, 200 Feet Radial Road, Thoraipakkam, Tamil Nadu 600097 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers attend the Prodapt Solutions Walk-in Drive 2026?
Yes, freshers and candidates with up to three years of experience are eligible to attend the walk-in interview.
Is prior experience in telecom support mandatory?
No, prior experience is not mandatory. However, experience in telecom billing or chat support will be preferred.
What documents should candidates carry for the interview?
Candidates should carry an updated resume, passport-size photographs, educational certificates, government ID proof, and experience documents if applicable.
Are night shifts mandatory for this role?
Yes, candidates applying for the International Chat Support role should be willing to work night shifts as per business requirements.