TP has announced a new Walk-in Drive 2026 for Chat Process Executive roles in Chennai. Candidates with experience in email support and strong communication skills can attend the walk-in interview for the international gaming process.
This is an excellent opportunity for graduates looking for non-voice customer support jobs in the BPM/BPO sector. Candidates with prior experience in email or chat support can apply for this full-time permanent role.
Walk-in Job Overview
- Company Name: TP
- Job Role: Chat Process Executive
- Qualification: Any Graduate
- Experience: 0–1 Year
- Salary: ₹3–4 LPA
- Job Location: Chennai
- Walk-in Date: 18 May 2026 – 29 May 2026
- Walk-in Time: 11:00 AM – 2:30 PM
- Employment Type: Full Time, Permanent
About Company
TP is a global digital business services company that provides customer experience management, business process outsourcing, and technology-driven support solutions to organizations worldwide. The company operates across multiple countries and supports clients from various industries including gaming, technology, banking, retail, and healthcare.
With decades of industry experience, TP focuses on delivering customer engagement and operational excellence through advanced digital solutions and multilingual support services. The organization is known for offering career growth opportunities, professional development programs, and a collaborative work environment. TP also provides employees with training programs, transportation facilities, and exposure to international processes, making it a preferred employer for customer support professionals and fresh graduates looking to start their careers in the BPM and BPO industry.
Job Description
TP is hiring Chat Process Executives for its International Gaming Process in Chennai. The role mainly involves handling customer interactions through email and chat support channels. Candidates should have prior experience in email support and must possess good communication and problem-solving abilities.
Applicants should be comfortable working in rotational shifts and handling international customer queries professionally. The company is looking for candidates who can maintain service quality, provide quick resolutions, and ensure customer satisfaction while working in a fast-paced environment.
Key Responsibilities
- Handle customer queries through chat and email support channels
- Provide timely and accurate responses to international customers
- Resolve customer concerns related to the gaming process
- Maintain professional communication standards
- Ensure customer satisfaction and issue resolution
- Follow company guidelines and process requirements
- Work efficiently in rotational shifts
- Maintain productivity and quality standards
Required Skills
- Experience in Email Support or Chat Support
- Good written and verbal communication skills
- Knowledge of international non-voice processes
- Ability to manage customer queries professionally
- Strong problem-solving and analytical abilities
- Basic computer and email handling knowledge
- Ability to work in a 24/7 shift environment
- Team collaboration and interpersonal skills
Eligibility Criteria
Candidates applying for the TP Walk-in Drive 2026 should have completed graduation from a recognized university. Applicants must possess at least one year of experience in email support or related non-voice customer support roles.
Freshers are not eligible for this position. Candidates should have proper employment documents including offer letters, relieving letters, and payslips from previous organizations. Strong communication skills and the ability to work in rotational shifts are mandatory for this role.
The company is specifically looking for candidates who can handle international customer interactions efficiently and maintain service quality standards.
Documents to Carry
- Updated Resume
- Passport Size Photos
- ID Proof
- Educational Certificates
- Experience Documents (Offer Letter, Relieving Letter, Payslips)
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 18 May 2026 – 29 May 2026 |
| Time | 11:00 AM – 2:30 PM |
| Venue | Ambit IT Park, 3rd Gate, Ground Floor, Teleperformance, Ambattur, Chennai |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Is prior experience required for this TP Walk-in Drive 2026?
Yes, candidates must have a minimum of one year of experience in email support or related non-voice customer support processes.
Can freshers attend the walk-in interview?
No, freshers are not eligible for this role as prior experience in email support is mandatory.
What is the salary offered for the Chat Process Executive role?
The salary offered ranges between ₹3 LPA and ₹4 LPA based on previous salary and interview performance.
What documents should candidates carry for the interview?
Candidates should carry an updated resume, passport-size photographs, government ID proof, educational certificates, and previous employment documents such as payslips and relieving letters.
What is the work schedule for this role?
The role follows a 5-day work schedule with rotational week-offs and 24/7 rotational shifts. Two-way cab facilities are also provided within company transportation boundaries.