Sutherland is conducting an Urgent Walk-in Drive 2026 in Chennai for International Non-Voice Customer Support roles. This is an excellent opportunity for freshers and entry-level candidates looking to begin their careers in the BPO industry.
Candidates with good communication skills and flexibility to work in rotational shifts are encouraged to attend this walk-in drive.
Walk-in Job Overview
- Company Name: Sutherland
- Job Role: Non-Voice Customer Support (Chat/Email Process)
- Qualification: Graduation Not Required
- Experience: 0 – 1 Years
- Salary: ₹2.2 – ₹2.75 LPA
- Job Location: Chennai
- Walk-in Date: 4th May – 8th May 2026
- Walk-in Time: 12:00 PM – 3:00 PM
- Employment Type: Full Time, Permanent
- No of Openings: 35
About Company
Sutherland is a global digital transformation company known for delivering customer experience and business process outsourcing services. With over 35 years of industry presence, the company combines advanced technologies such as artificial intelligence, analytics, and automation to create impactful business solutions. Sutherland operates across multiple countries and serves clients from various industries, helping them improve operational efficiency and customer satisfaction. The organization is recognized for its employee-friendly environment, continuous learning opportunities, and strong focus on innovation. It offers a dynamic workplace for freshers and professionals to build long-term careers in the BPO and customer service domain.
Job Description
The Non-Voice Customer Support role involves handling customer queries through chat and email channels for international clients. Candidates will be responsible for providing prompt and accurate responses while maintaining service quality standards.
This is a work-from-office role with rotational shifts, primarily night shifts, and offers a structured work environment along with transport facilities.
Key Responsibilities
- Respond to customer queries via chat and email support channels
- Provide accurate and timely solutions to customer concerns
- Maintain high levels of customer satisfaction and service quality
- Handle international customer interactions professionally
- Ensure proper documentation of customer interactions
- Follow company policies and process guidelines
- Meet productivity and performance targets
Required Skills
- Good communication skills in English (written and basic verbal)
- Typing skills and ability to handle chat/email processes efficiently
- Basic computer knowledge
- Ability to work in a fast-paced environment
- Willingness to work in rotational shifts, including night shifts
- Customer service orientation and problem-solving skills
Eligibility Criteria
Candidates must meet the following criteria to attend this Walk-in Drive 2026:
- Freshers and candidates with up to 1 year of experience can apply
- Graduation is not mandatory
- Must be available for immediate joining in May
- Should possess good communication and typing skills
- Must be willing to work from office in rotational shifts
Documents to Carry
Candidates attending the walk-in interview should carry:
- Updated Resume
- Passport Size Photographs
- Valid ID Proof
- Educational Certificates (if available)
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 4th May – 8th May 2026 |
| Time | 12:00 PM – 3:00 PM |
| Venue | A1 Ground Floor, Sutherland Global Services, Sriram Gateway Office Parks, Perungalathur, Chennai – 600063 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Is prior registration required for this walk-in drive?
No, candidates can directly walk in for the interview.
Can freshers apply for this role?
Yes, freshers are eligible for this position.
Is this a work-from-home job?
No, this is a work-from-office role.
What type of shifts are offered?
The role involves rotational shifts, primarily night shifts.