Sutherland is conducting a Walk-in Drive 2026 for the role of International Voice Process Executive in Chennai. This opportunity is open for freshers and candidates with up to two years of experience who are looking to build a career in customer support and international voice processes.
Candidates with strong English communication skills and the ability to handle customer interactions are encouraged to attend the walk-in interview process.
Walk-in Job Overview
- Company Name: Sutherland
- Job Role: International Voice Process Executive
- Qualification: Any Graduate
- Experience: 0 – 2 Years
- Salary: ₹2.25 – ₹3.5 LPA
- Job Location: Chennai
- Walk-in Date: 11th May – 15th May 2026
- Walk-in Time: 10:00 AM – 2:00 PM
- Employment Type: Full Time, Permanent
- No of Openings: 35
About Company
Sutherland is a global business process transformation and technology services company known for delivering customer experience solutions and digital transformation services. The company specializes in combining analytics, artificial intelligence, automation, and customer engagement solutions to support businesses across multiple industries.
With more than three decades of industry experience, Sutherland provides technology-enabled business services to organizations worldwide. The company focuses on customer support, technical assistance, process optimization, and digital operations. Sutherland also offers employees opportunities for career growth, skill development, and exposure to international client environments through structured training and professional development programs.
Job Description
Sutherland is hiring candidates for the International Voice Process Executive role to support customer service and voice-based operations. Selected candidates will handle international voice calls, provide customer assistance, and ensure effective communication with clients.
The role requires candidates to work in rotational shifts, predominantly night shifts, while maintaining high-quality customer interaction standards. Candidates should possess strong communication skills and the ability to manage real-time voice conversations professionally.
The company is looking for enthusiastic candidates who are ready to work in a fast-paced customer support environment and contribute to delivering excellent customer experiences.
Key Responsibilities
- Handle international voice calls and customer interactions
- Provide customer support and issue resolution
- Maintain professional communication during calls
- Assist customers with queries and service-related concerns
- Ensure customer satisfaction through effective support
- Follow company communication and process guidelines
- Work in rotational and night shift schedules
- Coordinate with internal teams for issue escalation and resolution
- Maintain accurate call handling and support records
- Deliver high-quality customer service experiences
Required Skills
- Excellent verbal communication skills in English
- Strong customer service and support abilities
- Ability to handle real-time voice calls effectively
- Good listening and interpersonal skills
- Problem-solving and query-handling abilities
- Ability to work in rotational shifts
- Team collaboration and adaptability
- Professional communication and presentation skills
- Basic computer knowledge and process understanding
- Ability to work in a fast-paced environment
Eligibility Criteria
- Candidates should possess any graduate degree from a recognized institution
- Freshers and candidates with up to 2 years of experience can apply
- Candidates with experience in international voice processes may have an added advantage
- Applicants should be ready to join immediately or within a short notice period
- Candidates must have strong English communication abilities and customer handling skills
Documents to Carry
- Updated Resume
- Passport Size Photos
- Valid ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 11th May – 15th May 2026 |
| Time | 10:00 AM – 2:00 PM |
| Venue | Sutherland, A1 Block, Ground Floor, Gateway Office Parks, Perungalathur, Chennai – Opposite Perungalathur Railway Station |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers attend the Sutherland Walk-in Drive 2026?
Yes, freshers and candidates with up to 2 years of experience are eligible to attend the walk-in drive.
2. What is the salary offered for the International Voice Process Executive role?
The salary package ranges from ₹2.25 LPA to ₹3.5 LPA depending on experience and performance.
3. What are the shift timings for this role?
The role involves rotational shifts, predominantly night shifts.
4. What documents should candidates carry for the walk-in interview?
Candidates should carry an updated resume, passport-size photos, ID proof, educational certificates, and experience documents if applicable.
Sutherland is conducting a Walk-in Drive 2026 in Chennai for Non-Voice Customer Support roles. This opportunity is ideal for freshers and entry-level candidates looking to build a career in the BPO and customer service industry.
Walk-in Job Overview
- Company Name: Sutherland
- Job Role: Non-Voice Process (Chat/Email Support)
- Qualification: Bachelor’s Degree
- Experience: Freshers / Entry Level (0–1 year)
- Salary: ₹2.25 – ₹3 LPA
- Job Location: Chennai
- Walk-in Date: 4th May – 8th May 2026
- Walk-in Time: 12:00 PM – 3:00 PM
- Employment Type: Full Time, Permanent
- No of Openings: 35
About Company
Sutherland is a global digital transformation company with over 35 years of experience in delivering customer experience and business process outsourcing services. The company combines advanced technologies such as artificial intelligence, automation, and analytics with human-centered design to create impactful customer experiences.
With a strong global presence, Sutherland serves clients across multiple industries, helping them enhance operational efficiency and customer engagement. The company is known for its innovative solutions, strong workplace culture, and commitment to employee development. It provides opportunities for freshers and professionals to grow in a dynamic and technology-driven environment.
Job Description
The Non-Voice Process role involves handling customer interactions through chat and email support channels. Candidates will be responsible for resolving customer queries, providing accurate information, and ensuring a high level of customer satisfaction.
This role requires good typing skills, attention to detail, and the ability to work in a fast-paced environment. Selected candidates will work in rotational shifts, primarily night shifts, and will be part of an international customer support team.
Key Responsibilities
- Handle customer queries through chat and email support
- Provide accurate information and resolve customer issues
- Maintain quality and productivity standards
- Document customer interactions and update records
- Ensure timely response and resolution of customer requests
- Collaborate with internal teams to resolve complex issues
- Maintain professionalism and customer satisfaction
Required Skills
- Good written communication skills
- Basic typing and computer proficiency
- Ability to work in non-voice (chat/email) processes
- Strong attention to detail
- Problem-solving and analytical skills
- Ability to work in rotational shifts
- Team collaboration and adaptability
Eligibility Criteria
Candidates interested in this Walk-in Drive 2026 must meet the following criteria:
- Bachelor’s degree (preferred) or equivalent qualification
- Freshers and candidates with up to 1 year of experience can apply
- Good written communication skills in English
- Immediate joiners preferred
- Willingness to work in rotational and night shifts
- Basic computer and typing skills
Documents to Carry
- Updated Resume
- Passport Size Photos
- Valid ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 4th May – 8th May 2026 |
| Time | 12:00 PM – 3:00 PM |
| Venue | A1 Ground Floor, Sutherland Global Services, Sriram Gateway Office Parks, Perungalathur, Chennai – 600063 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers apply for this Walk-in Drive 2026?
Yes, freshers are eligible to apply for this Non-Voice Process role.
2. What type of job role is offered?
The role is a non-voice customer support position involving chat and email processes.
3. What is the selection process?
The selection process includes an HR interview, panel interview, and voice assessment.
4. What are the working shifts?
Candidates will work in rotational shifts, primarily night shifts.